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HomeFashionIs Kanui Trustworthy? Know the Details!

Is Kanui Trustworthy? Know the Details!

About Kanui

A company that breathes sports in its veins since its creation in 2011 is Kanui, one of the largest online stores for sporting goods in Brazil.

Its philosophy of passion for the sports universe was so successful that, with only two years of existence, it had already conquered the extreme and outdoor sports markets.

Kanui is reliable and its varied portfolio includes items for surfing, skateboarding, running, cycling, martial arts, motorsports, adventure, fitness, climbing, motorcycling, tennis, volleyball, triathlon, squash and swimming.

Kanui sells products for male, female and youth audiences, such as clothing, accessories, footwear, supplements and equipment.

Since 2015, it has been part of the Global Fashion Group, the controller of Dafiti. Kanui is reliable, as it works with a production process that values ​​sustainability.

Kanui is present on social networks. The Facebook fan page is followed by 6.87 million internet users, while the Instagram page has 1 million followers.

To understand a little more about Kanui, I prepared a detailed review with some of the products that are successful among consumers.

Kanui

Kanui overview

Kanui is one of the largest Brazilian sports products e-commerce. Since 2015, it has been part of the Global Fashion Group, parent company of Dafiti.

Kanui ‘s product mix includes men’s, women’s and youth sportswear, sneakers, items for extreme sports such as skateboarding, surfing and motorcycling, as well as martial arts.

Kanui is reliable, as its production process is associated with a low impact on the environment, with water saving technologies, use of renewable energy and neutralization of greenhouse gas emissions.

Kanui

Why is Kanui Trustworthy? Before showing you some products, how about some initial pros and cons?

Pros

  • Holder of the RA 100 Seal of the Reclame Aqui website, reserved for companies with excellent service rates on the platform
  • Diamond Seal on Ebit, where 88% of customers said they would buy from the store again
  • EuReciclo seal, which certifies the reverse logistics of post-consumer packaging
  • Free shipping for footwear and apparel purchases over BRL 79
  • Install your purchases in up to 10 interest-free instalments on your credit card
  • Kanui is reliable, as it has technology on its website that keeps your financial information confidential.

Cons

  • Several products with little description on the website
  • Complaints on social networks about purchases not received and difficulties faced in the company’s call center

Kanui

Kanui: Review

Kanui is one of the largest online stores of sporting goods in Brazil. It works with national and imported brands with a good reputation in the market.

It sells several articles, many of them related to extreme sports, such as skateboarding, surfing, rollerblading, motorcycling, among others.

Among the items for sale on the site are Kanui men’s, women’s and youth clothing, caps, backpacks, hoodies, shorts, sneakers, as you will see from now on.

Skateboard Longboard Etnic Mormaii

Kanui

The Etnic Mormaii Longboard Skateboard is recommended for teenagers who are passionate about the sport.

This Kanui skateboard is equipped with chromed steel Abec-7 bearing and 80S non-slip sandpaper, which allows greater control in maneuvers.

It is made with a shape with 7 layers of maple, a 7″ polished aluminium truck and 70 mm x 51 mm wheels. The skateboard supports up to 100 kg.

Available in black, the skateboard has a 1-month warranty and is sold on the freight marketplace.

The Etnic Mormaii Longboard Skateboard costs BRL 782.90 (or 12x of BRL 65.24) in the Kanui online store.

Oakley Mod Tincan Hat

Kanui

The Oakley Mod Tincan Hat is an essential accessory for those who practice outdoor sports and need to protect their face from the sun.

It also serves to complete urban and casual looks. Goes well with a T-shirt, shorts and sneakers for a comfortable, skate-ready look.

It is made with logo application, curved brim, structured front and has an elastic adjustment for greater comfort in your combinations.

Available in black, this Kanui cap is sold in sizes S/M and L/XL.

The Oakley Mod Tincan Hat costs BRL 154.99 (or 3x of BRL 51.66) in the Kanui online store.

Nike SB Courthouse Backpack

Kanui

The Nike SB Courthouse Backpack stands out for its ample space and durability, making it a useful accessory for carrying your notebook and other important items. In addition, it has handles on the front to hold your skateboard.

It’s made with a durable polyester design and comes with multiple pockets.

The main zippered compartment provides ample storage for your laptop. The bottom is water resistant and helps keep your objects dry.

The front small-object pocket provides secure storage and is accessible even when the skateboard is attached.

Available in black, the backpack is sold on the freight marketplace and has a volume capacity of 24 litters.

The Nike SB Courthouse Backpack costs BRL 379.99 (or 9x of BRL 42.22) in the Kanui online store.

Kanui T-shirts

T-shirts are always present in men’s, women’s and youth clothing, whether for sports or for daily use.

Kanui is reliable because when it comes to t-shirts, the store’s website has a wide variety of them.

Options include plain models or with differentiated prints. Check out.

MCD Espada Off White T-shirt

Kanui

The MCD Espada Off White T -shirt is synonymous with comfort and masculine style. She is the kind of key piece that can be removed at any time from the wardrobe.

It is made of 100% cotton fabric, has a round neck and short sleeves. According to the manufacturer, the piece can be washed in the washing machine.

The shirt features the sword logo on the left side of the chest.

Combine the piece with shorts or twill pants or jeans. For a more urban look, complete with black boots. If you’re a skater, opt for comfortable shoes.

Available in off white, this piece from Kanui t-shirts is available in sizes S, M, L and XL. It is also available in black color.

The MCD Espada Off-White T-shirt costs R$ 59.99 at the Kanui online store.

Disney Mickey Captive T-Shirt

Kanui

The Disney Mickey Captive T-shirt is an essential item to compose different looks and face hotter days with comfort and style.

It is made of 100% cotton knit with a straight fit, round neck, short sleeves and has a front print of the famous mouse created by Walt Disney.

Combine the t-shirt with more structured pieces to create a look that goes from work to happy hour.

A tip is to wear the piece with denim shorts and sneakers or, for a tidier look, with a skirt-trouser, low-heeled sandals and small accessories.

Available in white, this piece from Kanui t-shirts is available in sizes S, M and L.

The Disney Mickey Captive T -shirt costs R$ 19.99 at the Kanui online store.

Kanui Tennis

Kanui has a wide range of sneakers in their online store. The company works with major brands such as Adidas, Nike, Converse, Lacoste, Puma, Oakley, among others.

From the classic long-top All Star to modern sneakers, there are options of all styles to please the male, female and youth audiences, as you will see below.

Adidas Originals Superstar sneakers

Kanui

The Adidas Originals Superstar Shoes combine tradition and modernity in their design, making them a versatile everyday shoe.

Made of leather, the sneaker features a round toe, a Trefoil logo on the tongue and back, side bands in transparent material and decorative cut-outs. The closure is with a lace.

You can wear sneakers with almost any type of outfit: with shorts, shorts, jeans, T-shirt, tank top, in short, whatever your imagination allows.

Available in black, this Kanui sneaker is unisex and available in sizes 38, 42 and 44.

The Adidas Originals Superstar Shoes are priced at BRL 329.99 (or 8x of BRL 41.25) in the Kanui online store.

Converse Chuck Taylor All Star sneakers

Kanui

The Converse Chuck Taylor All Star Shoes have been a fashion icon since 1917 that has not lost its majesty.

These high-top sneakers are made with a cotton canvas upper, diamond-patterned rubber outsole, rubber toe cap and an EVA sockliner that keeps your feet comfortable. The closure is with a lace.

You can combine your classic All Star with a crop top or crop top and ripped jeans. It is so versatile that you can wear it with a skirt, shorts, shorts and even with a dress.

Available in blue, this Kanui sneaker is unisex and available in sizes 26, 27, 28, 29, P, 31 and L.

The Converse Chuck Taylor All Star Sneakers costs BRL 129.99 (or 3x of BRL 43.33) in the Kanui online store.

Kanui

Kanui: Claim Here

Kanui has an excellent reputation with consumers on the Reclame Aqui website , where it obtained a score of 8.5 out of 10. On the platform, the brand holds the RA 100 Seal, intended for companies with excellent service rates.

The company responded to 95.5% of complaints registered on the platform, with a solution rate of 93.6%, which is considered excellent.

Among the problems reported on the platform are delay in delivery, wrong order shipping, goods not received and product exchange/return.

Kanui

Is Kanui good?

Kanui is good, yes. The online store works with the best brands in the sports segment of the market, offering a wide portfolio of products.

In addition, one of the reasons Kanui is trusted is that as part of the Dafiti Group, the brand follows clear guidelines for sustainability and care for the environment.

Most of the group’s products are delivered packaged in security envelopes, called flyers.

The group is gradually replacing these flyers with items made from 100% recycled plastic. As a result, the plastic waste generated in the industry is used.

In this way, the group reuses the resource instead of extracting new raw material.

The Dafiti Group holds the EuReciclo seal, which certifies the reverse logistics of post-consumer packaging, via a platform for tracking invoices issued by cooperatives and partner recycling operators, generating environmental compensation.

This ensures that the brands that carry it allocate resources to the development of the recycling chain.

Another initiative developed by the group allows the textile waste received through the return system to be destined for energy recovery. Hence, Kanui is trustworthy.

At the distribution center located in Extrema (MG), called LEAP, the group has a water reuse system that captures rainwater to supply 100% of the restrooms in the employees’ locker rooms.

Kanui

Is Kanui Trustworthy?

Kanui is reliable, yes. The brand holds the RA 100 Seal of the Reclame Aqui website, reserved for companies with excellent service rates on the platform.

Kanui received 2,646 complaints in the last 6 months, responded to 95.5% and generated a total of 869 reviews. Of these consumers, 75% indicated that they would do business with the brand again.

Kanui also has the diamond seal on Ebit, which is a representation of excellence, in which 88% of customers said they would buy from the store again.

In terms of security, Kanui is reliable because its website is shielded against card theft and cloning. The platform is encrypted (SSL) and approved by the USER Trust Network.

Kanui

Kanui discount coupon

On the Kanui website you will find discounts of up to 70% in the Outlet section. To do this, just access https://www.kanui.com.br/special-price/. You can buy Kanui sneakers for men and Kanui sneakers for women at special prices, in addition to other items.

Kanui is reliable in highlighting the Special Discounts tab on its website, with several merchandise with up to 30% OFF.

Kanui offers free shipping for footwear and apparel purchases over R$79.

There are other situations where free shipping is granted, based on order weight and region. Check at https://www.kanui.com.br/

Kanui

FAQ

Who created Kanui?

Kanui was created in October 2011 by the partners Bruno Ferraz Henriques, Bruno Nardon Felici and Luis Fernando Barreiro, being conceived and developed by the German group Rocket Gmbh to become the most complete online store of sporting goods in Brazil.

Gradually, the company emerged from anonymity and conquered the extreme sports and outdoor markets in just over two years.

The company’s portfolio includes items for surfing, skateboarding, running, cycling, martial arts, motor racing, adventure, fitness, climbing, motocross, tennis, volleyball, triathlon, squash and swimming.

Kanui sells clothes, accessories, shoes, supplements and equipment from different brands and prices, from the most affordable to the most professional.

It invests in new sports segments and in women’s and men’s fashion, seeking to become more versatile, offering pieces in colors and prints of the latest trends.

In 2015, Kanui was purchased by the Global Fashion Group, parent company of Dafiti, another giant online store in the fashion and footwear world.

Are Kanui products imported?

Kanui sells both national and imported products. In its internal policies, the company declares to fight piracy.

In its varied portfolio, there are foreign-made items such as smartwatches, skateboards, shirts, sneakers, caps, backpacks, jackets, among other items.

What forms of payment does Kanui accept?

Kanui accepts payments via bank slip, debit card and Visa, Mastercard, American Express, Elo and Hipercard credit cards.

Credit card purchases can be paid in up to 10 interest-free instalments.

If you choose to buy in boleto, the amount must be paid in cash. The maturity period is 1 business day from the date of issue.

What is Kanui’s delivery policy?

When placing your order at the Kanui store, enter the zip code of the delivery address and the shipping options available for your region will automatically be displayed.

The shipping cost will be calculated during the checkout process and you will be able to view the total amount before completing your order.

Deliveries will be made only on working days, from Monday to Friday. Check out the types of delivery offered:

  • Normal: when entering the zip code of the delivery address, the amount and deadline are automatically calculated. Check the website for shipping conditions for your region.
  • Express: is the shipping that guarantees a faster delivery of your order than normal shipping. The deadline for this modality varies from city to city and starts counting from the approval of the payment. Consult deadline, value and availability.
  • Guaranteed Tomorrow: this shipping makes your product available the next day of purchase. Check availability in the online store.
  • Today: delivery takes place on the same day your payment is approved. Only available for some cities in the state of São Paulo.
  • Scheduled Delivery: It is the type of freight that makes the delivery on a scheduled date. This delivery method is only available for the state of São Paulo.
  • Easy Pickup: is the type of freight in which delivery is made at pick-up points, and the customer goes to one of them to pick up.
  • Marketplace Products: Marketplace products follow the shipping policy defined by the partner for sales on Kanui. During purchase, enter your zip code to check the value.

What is Kanui’s return policy?

You can request the exchange of a product at Kanui within 60 calendar days after receiving your order, but be aware of the following rules:

  • You must submit all items in the return request
  • The product must be returned in its original packaging.
  • The item must not contain signs of use, including products in the categories: underwear and beachwear
  • Merchandise must contain all tags intact
  • The product must be sent together with the invoice, manuals and accessories
  • If the goods have been assembled, they must be disassembled by you with the help of the manual. If you understand that it is necessary to hire a dismantling service, you must do it directly with a company you trust and bear the corresponding costs.

If the rules are not complied with, the items in the return request will not be collected by the carrier or returned to you.

To request the return of your product, access the website https://www.kanui.com.br/ click on Login, then check Returns and Exchanges. Once you have chosen the item you wish to return, click on Exchange or Return, and follow the steps.

The return request will be made in less than 1 minute. You will receive an email with all instructions.

To return the product, simply use the guide you will receive by email and which contains the details of the recipient of your post.

You must go to an own or franchised post office, taking the Authorization Code and the product for postage.

The product must be returned unused, in its original packaging, wrapped in brown paper and accompanied by the tags, manuals and accessories, and the invoice that was delivered with it.

According to the Post Office’s rule, the order invoice must be presented by the customer together with the package that will be posted and will be attached to the outside of the package.

In cases where the invoice is on the inside of the package, you must fill in the Content Declaration available at post offices.

Once the product is received at the distribution center, Kanui will carry out a quality analysis which can take up to 2 business days.

The refund of the values ​​of your product will be carried out according to the payment method for your order or through an exchange voucher, and will only be made if all the return rules are met.

The request to return a defective product must be made within 90 calendar days after receiving your order. Returns of products with evidence of misuse will not be accepted.

Products in the categories: perfume, cosmetics and makeup, are not subject to exchange or return, if the packaging has been violated.

The request to return products received with damaged packaging or damaged product must be made within 48 hours of receipt.

For orders with Easy Removal shipping, the return can only be made by postage.

Marketplace products are not exchangeable, only returnable.

Products considered heavy (for example: furniture and mattresses) are also not subject to exchange, only return.

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