Outerknown is a sustainable clothing brand founded in 2015 by professional surfer Kelly Slater and designer John Moore. The brand’s mission is to create timeless, versatile clothing using sustainable materials and ethical manufacturing practices.
About Outerknown
The company places a strong emphasis on transparency and sustainability, with a commitment to using organic, recycled, and regenerated materials wherever possible. They also partner with Fair Trade Certified factories and use innovative production methods to minimize waste and reduce their environmental impact.
Outerknown’s clothing line includes a range of men’s and women’s apparel, including jeans, t-shirts, swimwear, and outerwear. They also offer a selection of accessories such as hats, bags, and jewelry.
In addition to their sustainable fashion offerings, Outerknown is committed to promoting ocean conservation and supporting organizations that work to protect the planet’s oceans. Overall, the brand strives to create clothing that is both stylish and sustainable, with a focus on quality, durability, and ethical production practices.
Products
Outerknown offers a range of sustainable clothing and accessories for both men and women, including:
- T-Shirts: Made from organic cotton and recycled materials, available in a variety of styles and colors.
- Shirts: Button-up shirts made from sustainable materials such as organic cotton, TENCEL™ lyocell, and hemp.
- Sweaters and Sweatshirts: Made from sustainable materials such as organic cotton, recycled polyester, and TENCEL™ lyocell.
- Pants and Jeans: Made from organic cotton and recycled materials, available in a variety of fits and styles.
- Shorts: Made from sustainable materials such as organic cotton and recycled polyester.
- Swimwear: Made from recycled materials such as recycled nylon and polyester.
- Outerwear: Jackets, coats, and vests made from sustainable materials such as recycled polyester and organic cotton.
- Accessories: Hats, bags, socks, and jewelry made from sustainable materials such as recycled polyester, organic cotton, and reclaimed ocean plastic.
All of Outerknown’s products are designed to be timeless and versatile, with a focus on quality and sustainability. The brand also places a strong emphasis on transparency and ethical manufacturing practices, ensuring that their products are made in Fair Trade Certified factories with minimal environmental impact.
Price
Outerknown’s prices vary depending on the specific product and materials used, but generally fall into the mid to high-end range. For example, men’s t-shirts range from $48 to $78, while men’s jeans range from $148 to $228. Women’s dresses range from $128 to $198, while women’s sweaters range from $98 to $168. Outerwear items such as jackets and coats range from $198 to $498.
While Outerknown’s prices may be higher than some fast fashion brands, they reflect the brand’s commitment to using sustainable and ethical production methods and high-quality materials. Additionally, the brand offers sales and discounts throughout the year, as well as occasional collaborations with other brands that may offer more affordable options. Overall, Outerknown offers a range of sustainable and stylish clothing options at prices that are competitive within the sustainable fashion industry.
Promotions & Discounts
Outerknown offers various promotions and discounts throughout the year, including:
- Newsletter sign-up discount: New subscribers to the Outerknown newsletter receive a 15% discount on their first order.
- Seasonal sales: Outerknown holds seasonal sales where customers can enjoy discounts on select products. These sales usually occur during major holidays, such as Black Friday and Cyber Monday.
- End of season sales: At the end of each season, Outerknown typically offers discounts on products that will be discontinued or phased out.
- Collaborations: Outerknown occasionally collaborates with other brands or designers to create limited edition products. These collaborations may offer unique styles or more affordable options.
- Rewards program: Outerknown offers a rewards program where customers can earn points for purchases and other actions, such as referring friends or leaving product reviews. These points can be redeemed for discounts on future purchases.
It’s worth noting that Outerknown’s discounts and promotions are not as frequent or extensive as those offered by fast fashion brands, as the company places a strong emphasis on sustainability and ethical production practices. However, the brand’s occasional sales and collaborations provide opportunities for customers to purchase high-quality, sustainable clothing at more affordable prices.
Shipping & Returns
Outerknown offers free standard shipping within the United States for orders over $100. For orders under $100, standard shipping costs $8. Expedited shipping options are also available at an additional cost.
International shipping is available to select countries, with shipping costs calculated at checkout. Customers are responsible for any customs fees or taxes that may apply to their order.
Outerknown accepts returns of unworn, unwashed, and undamaged items within 60 days of purchase. Returns can be initiated through the customer’s account on the Outerknown website. Outerknown offers free returns for orders within the United States, while international customers are responsible for the cost of return shipping.
Once a return is received and processed, Outerknown will issue a refund to the original payment method within 5-7 business days. Customers can also choose to receive store credit instead of a refund.
It’s worth noting that any items purchased during a sale or promotion may be subject to different return policies, so customers should check the specific terms and conditions of each promotion before making a purchase. Overall, Outerknown’s shipping and return policies are designed to be convenient and transparent for customers, while also ensuring that the brand maintains its commitment to sustainability and ethical production practices.
Is Outerknown Legit?
Yes, Outerknown is a legitimate and reputable clothing brand that is committed to sustainability and ethical production practices. The brand was founded in 2015 by professional surfer Kelly Slater and designer John Moore, and has since gained a strong following for its stylish and sustainable clothing offerings.
Outerknown places a strong emphasis on transparency and sustainability, using organic, recycled, and regenerated materials wherever possible, partnering with Fair Trade Certified factories, and using innovative production methods to minimize waste and reduce their environmental impact.
The brand has also been recognized for its commitment to sustainability, receiving certifications such as the bluesign® system, GOTS, and Fair Trade USA. Additionally, Outerknown has partnered with organizations such as Ocean Conservancy and Sustainable Surf to promote ocean conservation and sustainability initiatives.
Overall, Outerknown is a legitimate and reputable brand that offers high-quality, sustainable clothing options while maintaining a strong commitment to transparency, ethical production practices, and environmental sustainability.
Is Outerknown Safe?
Yes, Outerknown is a safe brand to shop from. The brand takes customer privacy and security seriously, and employs industry-standard measures to protect customer information and transactions.
Outerknown uses SSL encryption to protect customer information and ensure secure transmission of data. Additionally, the brand uses third-party payment processors such as Shopify and PayPal to process payments, ensuring that customer payment information is secure.
Outerknown’s website is also regularly updated and monitored to ensure that it is free from security vulnerabilities and malware.
Overall, Outerknown is a safe and secure brand to shop from, and customers can be confident that their personal and payment information is protected when making purchases on the Outerknown website.
Where to Buy
Outerknown products can be purchased on the brand’s official website, outerknown.com. The website offers a wide range of sustainable and ethically-produced clothing options for men and women, including t-shirts, jeans, jackets, dresses, and more.
In addition to the Outerknown website, the brand’s products can also be found at select retail stores throughout the United States and internationally. A list of authorized Outerknown retailers can be found on the brand’s website.
Customers can also find Outerknown products through various online marketplaces and retailers, such as Nordstrom, REI, and Zappos. However, it’s important to note that purchasing from these third-party retailers may not guarantee the same level of customer service or transparency as purchasing directly from the Outerknown website.
Overall, the best place to buy Outerknown products is through the brand’s official website, which offers a wide selection of sustainable and ethically-produced clothing options and a transparent shopping experience.
Customer Support
Outerknown offers a variety of customer support options for customers who have questions or concerns. These options include:
- Email: Customers can contact Outerknown’s customer service team by emailing [email protected]. The team typically responds to emails within 1-2 business days.
- Phone: Customers can call Outerknown’s customer service team at 1-844-650-9355 during business hours, which are Monday through Friday from 9am to 5pm Pacific Time.
- Live chat: Outerknown offers a live chat feature on their website, allowing customers to chat with a customer service representative in real-time.
- FAQ: The Outerknown website features an extensive FAQ section that covers common questions about shipping, returns, sizing, and more.
- Social media: Customers can also reach out to Outerknown through their social media channels, such as Instagram and Twitter, and can expect a response within 24-48 hours.
Overall, Outerknown offers a variety of customer support options to ensure that customers can get the help they need in a timely and efficient manner. The brand’s commitment to transparency and sustainability also extends to their customer service practices, ensuring that customers receive the same level of transparency and ethical practices throughout the entire shopping experience.
Pros of shopping at Outerknown:
- Sustainable and ethical production: Outerknown is committed to using sustainable and eco-friendly materials, and partnering with Fair Trade Certified factories to ensure ethical production practices.
- High-quality products: Outerknown products are made to last, using high-quality materials and construction methods.
- Stylish designs: Outerknown offers a range of stylish and on-trend clothing options for both men and women.
- Transparent pricing: Outerknown provides transparent pricing for their products, with a breakdown of costs and markups on their website.
- Free shipping and returns: Outerknown offers free standard shipping within the United States for orders over $100, as well as free returns for orders within the United States.
Cons of shopping at Outerknown:
- Higher price point: Outerknown’s commitment to sustainability and ethical production practices means that their products are often priced higher than fast fashion or mass-market alternatives.
- Limited product selection: While Outerknown offers a range of clothing options, their product selection may be more limited than other clothing brands.
- Limited sizing: Some customers have noted that Outerknown’s sizing options may be limited, particularly for women’s clothing.
- International shipping costs: International customers may incur additional shipping costs and customs fees when ordering from Outerknown.
Overall, Outerknown offers a unique and sustainable approach to clothing production and design, and provides high-quality products and transparent pricing to their customers. While there may be some limitations and higher costs associated with shopping at Outerknown, many customers feel that the brand’s commitment to sustainability and ethical practices makes it worth the investment.
Conclusion
Overall, Outerknown is a sustainable and ethical clothing brand that offers high-quality products and a transparent shopping experience. The brand is committed to using eco-friendly materials and partnering with Fair Trade Certified factories to ensure ethical production practices. Outerknown offers a range of stylish and on-trend clothing options for both men and women, though their product selection may be more limited than other clothing brands. While Outerknown’s products are often priced higher than fast fashion or mass-market alternatives, the brand provides transparent pricing and offers free shipping and returns within the United States for orders over $100. Overall, for those who value sustainability, transparency, and ethical production practices in their clothing purchases, Outerknown is a great choice.
FAQ
What does Outerknown mean?
The name “Outerknown” reflects the brand’s commitment to transparency and sustainability, as well as a connection to the natural world. The brand’s founder, professional surfer Kelly Slater, has described the name as representing the idea of exploring and protecting the outer limits of the ocean and the planet.
Where are Outerknown products made?
Outerknown partners with Fair Trade Certified factories in Peru, Portugal, and China to produce their clothing. The brand is committed to ensuring ethical production practices and transparency throughout their supply chain.
What materials does Outerknown use?
Outerknown uses a variety of sustainable and eco-friendly materials, including organic cotton, recycled polyester, and TENCEL lyocell. The brand also works to incorporate innovative materials such as ECONYL, a regenerated nylon made from recycled fishing nets and other waste materials.
Does Outerknown offer free shipping and returns?
Yes, Outerknown offers free standard shipping within the United States for orders over $100, as well as free returns for orders within the United States.
Is Outerknown a member of any sustainability organizations?
Yes, Outerknown is a member of the Sustainable Apparel Coalition, a group of leading apparel, footwear, and textile companies working to reduce the environmental and social impacts of clothing production. The brand is also a certified B Corporation, meaning they meet rigorous standards of social and environmental performance, accountability, and transparency.
