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B&H Photo Video Review

About B&H Photo Video

B&H Photo Video is a leading retailer of photography, video, and audio equipment. Founded in 1973, the company has a large brick-and-mortar store in New York City, as well as an extensive online presence. B&H offers a wide range of products, including cameras, lenses, lighting and studio equipment, drones, computers, and more, from leading brands such as Canon, Nikon, Sony, DJI, Apple, and many others. Additionally, B&H provides educational resources, such as workshops and classes, to help customers make informed purchasing decisions and improve their skills.

B&H Photo Video Pros & Cons

Pros of B&H Photo Video:

  • Wide Selection: B&H offers a vast selection of photography, video, and audio equipment from a wide range of brands.
  • Expert Advice: The company provides knowledgeable and helpful customer service, both in-store and online, to assist customers in making informed purchasing decisions.
  • Competitive Prices: B&H is known for offering competitive prices on its products, making it an attractive option for budget-conscious consumers.
  • Fast Shipping: B&H has a fast and reliable shipping process, ensuring that customers receive their orders quickly.
  • Convenient Location: The company’s brick-and-mortar store in New York City is a popular destination for photography and video enthusiasts.

Cons of B&H Photo Video:

  • Limited Physical Locations: While B&H has a large store in New York City, it does not have a physical presence in many other regions.
  • Online-Only Products: Some products are only available for purchase online, which can be inconvenient for customers who prefer to see and test products in person.
  • Shipping Costs: Shipping costs for some orders can be high, particularly for heavy or large items.
  • Limited Returns: B&H has a limited return policy, with a 15-day return window and restrictions on certain types of products.
  • Crowded Store: B&H’s brick-and-mortar store can become crowded, especially during peak shopping periods, which can make the shopping experience less enjoyable.

Best B&H Photo Video Pieces

B&H Photo Video offers a wide range of products across different categories, including photography, video, audio, computing, and more. Some of the best pieces available on the site include:

  1. Cameras: Canon EOS R5, Sony A7S III, Nikon Z7 II
  2. Lenses: Canon RF 24-70mm f/2.8 L IS USM, Sony FE 24-70mm f/2.8 GM, Nikon AF-S Nikkor 24-70mm f/2.8E ED VR
  3. Lighting & Studio Equipment: Aputure AL-M9 Amaran LED Light, Westcott Rapid Box 26″ Octa Softbox, Manfrotto MT055CXPRO4 Tripod
  4. Drones: DJI Mavic 2 Pro, DJI Phantom 4 Pro, DJI Mavic Air 2
  5. Computers: Apple MacBook Pro 16″, Dell XPS 13, Microsoft Surface Pro 7

These are just a few examples of the many high-quality products available on B&H Photo Video. Customers are encouraged to consult the site’s online experts or visit the New York City store for more information and personalized recommendations.

Where to Buy B&H Photo Video Products?

B&H Photo Video products can be purchased from the company’s brick-and-mortar store in New York City or through its website, The website offers a wide range of products and provides detailed product information, customer reviews, and expert advice to help customers make informed purchasing decisions. Online customers can enjoy fast shipping and the convenience of shopping from the comfort of their own homes. B&H Photo Video is a trusted retailer that offers a wide selection of products, competitive prices, and excellent customer service.

B&H Photo Video Promotions & Discounts

B&H Photo Video frequently offers promotions and discounts on its products to help customers save money. These deals are available both online and in-store and can include discounts on select items, bundle deals, and more. Customers can find these promotions on the B&H website, through email newsletters, and on the company’s social media channels.

In addition to sales and promotions, B&H also offers a price match guarantee, which means that the company will match the price of a product if a customer finds it for a lower price at another retailer. This provides customers with peace of mind and the assurance that they are getting the best possible deal on their purchases.

It’s important to note that promotions and discounts are subject to change and may not always be available, so customers are encouraged to check the B&H website regularly for the latest deals.

B&H Photo Video Shipping and Return Policy

B&H Photo Video’s shipping policy is as follows:

  1. Shipping Options: B&H offers several shipping options, including standard ground shipping, two-day shipping, and overnight shipping. Shipping costs vary depending on the size and weight of the order and the shipping destination.
  2. Shipping Time: Orders are typically processed and shipped within 24 hours of receipt, and customers can track their shipments online. Delivery time depends on the shipping method selected and the customer’s location.
  3. International Shipping: B&H also offers international shipping to over 240 countries worldwide, with delivery times and costs varying depending on the destination country.

B&H’s return policy is as follows:

  1. Return Window: B&H accepts returns within 15 days of the date of purchase for most products, with some restrictions for certain types of products such as open-box items, special orders, and used gear.
  2. Return Process: Customers can initiate a return by logging into their B&H account and following the instructions provided. Returns must be in their original condition, with all accessories, packaging, and paperwork.
  3. Refunds: Refunds will be issued to the original payment method within 5-7 business days of the return being processed.

Customers are encouraged to review B&H’s full shipping and return policies on the company’s website for complete details and any exceptions or restrictions.

Contact B&H Photo Video

Customers can contact B&H Photo Video using the following methods:

  1. Phone: Customers can call the B&H customer service hotline at 1-800-221-5743 (toll-free within the US) or 1-212-444-6615 (from outside the US) for assistance with their purchases or for general inquiries. The customer service hotline is open from 9 a.m. to 7 p.m. ET, Monday through Friday.
  2. Email: Customers can send an email to [email protected] for general inquiries or to [email protected] for technical support. B&H’s customer service team will respond to emails as soon as possible.
  3. Live Chat: B&H offers live chat support through its website, where customers can get real-time assistance with their purchases or inquiries. The live chat option is available from 9 a.m. to 7 p.m. ET, Monday through Friday.
  4. In-Store: Customers can visit B&H’s brick-and-mortar store in New York City for personalized assistance with their purchases or inquiries. The store is open 7 days a week, and customers can receive expert advice and hands-on demonstrations of the products.

Customers are encouraged to visit the B&H website for complete contact information and additional support options.

B&H Photo Video Verdict

B&H Photo Video is a popular retailer of cameras, electronics, and other imaging equipment, with a strong reputation for selection, prices, and customer service. It has received positive reviews from customers and industry experts for its wide range of products, knowledgeable staff, and convenient online shopping experience. However, like any retailer, individual experiences may vary. So it’s best to research and compare options before making a purchasing decision.

B&H Photo Video FAQ

Here are answers to some frequently asked questions about Bhphotovideo:

Q: What is Bhphotovideo?

A: Bhphotovideo is an online retail store that sells a variety of products including cameras, electronics, audio & video equipment, and more.

Q: Does Bhphotovideo offer international shipping?

A: Yes, Bhphotovideo offers international shipping to many countries.

Q: How can I track my order from Bhphotovideo?

A: You can track your order by logging into your Bhphotovideo account and viewing the order status. You may also contact customer service for assistance.

Q: What is Bhphotovideo return policy?

A: has a 45-day return policy for most products. You can find more information on their returns policy on the website.

Q: Does Bhphotovideo offer financing options?

A: Yes, Bhphotovideo offers financing options through their partner Affirm. You can find more information on the website.


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