There’s been an explosion of budget fashion websites since online shopping has become so popular. You can find a wide choice of dresses, swimsuits, clothing, and accessories online from other countries for a fraction of the cost of traditional malls and department stores.
The catch is that your order ships from across the world (usually from China), and you have no idea whether the site you’re using is legit or the products will look like their photo when they arrive.
One of those popular sites with rock bottom prices that attract fashion-conscious shoppers is Bellelily (also referred to by shoppers as Belle Lily, with a space). The retailer offers deep discounts on tops, shoes, Belle Lily dresses and more and even offers free shipping for orders over $69.
Bellelily clothing reviews are a popular search term, along with the alternate “Belle Lily clothing reviews” due to the popularity of this budget fashion site. Because shoppers search for the site using both, we’ll refer to it as its standard name “Bellelily” and common alternate, “Belle Lily” in this review.
What kind of deals can you find when doing reviews on Belle Lily as compared to other retailers? You can find deals as full-length Belle Lily dresses for less than $25, boots in the range of $30-$40, and swimwear for less than $10.
But the big questions are, “Is Bellelily legit?” and “Are the clothes as good as they look?”. We’ve taken a deep dive into Bellelily reviews online to find the answers to those questions as well as others that shoppers commonly ask.
You’ll find out how safe it is to buy Bellelily dresses and hear what shoppers have to say in their Bellelily customer reviews. We’ll also go through the Bellelily return policy.
Our Belle Lily review will also take a look at shipping times and where you can find a Bellelily coupon to get an even bigger discount.
But first, what’s up with the name?
Should You Search for “Reviews on Belle Lily” or “Reviews on Bellelily”?
It’s not surprising there is some confusion on how exactly to spell the company name. The company logo at the top of the website used to say “Belle Lily” with a space between the two words, but that has since been updated to remove the space.
Now, everywhere at Bellelily, the company states their name as “Bellelily”. But, according to search volume data, “Bell Lily reviews” and “reviews for Belle Lily” are still used by a lot of consumers trying to find the site.
So, when searching for information, you’ll find both Bellelily boutique reviews and Belle Lily boutique reviews search results, but both refer to the same site, which is officially called Bellelily.
Bellelily Review | About the Company
In trying to answer the question, “Is Bellelily legit?” one of the first places to search is for company information. In a review for Bellelily history, there is not much detail available on their website.
The Bellelily story states, “With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers.”
When digging a little deeper for this Belle Lily review, we found in their FAQs that they mention that they ship globally, and their suppliers are located in China.
The company list a Hong Kong office address on their Contact Us page, and notes that it is not the address for returns. The fact that they list an address on their site is a good sign when asking, “Is Belle Lily legit?” because many of these types of sites don’t.
Our Bellelily review of the contact methods show that they don’t provide a phone number, just an email address or Facebook Page to use for contacting the company. They note that they’re there to answer questions about Belle Lily dresses and clothing 24/7.
A helpful feature we found doing a Bellelily review was a currency drop down.
If shopping Belle Lily Canada, US, or several other countries, you can easily change the dollar amounts displayed to your currency by using the drop-down menu at the top of the site.
Bellelily Clothing Reviews | What Type of Fashion Do They Sell?
While some boutique online fashion sites cater to the 16 to 30-year-old, Bellelily dresses and women’s clothing are for all ages. So, if you’ve ever thought the low-priced fashion sites like Showpo weren’t quite your style, you may want to review Bellelily’s clothes.
The clothing at Bellelily is everyday fashion, like t-shirts, classic work or party dresses, and wide leg pants. In Bellelily reviews of style types, you’re going to see lots of florals, plenty of leggings, and all types of Bellelily dresses.
You’re not going to find anything too outrageous here. We put Belle Lily dresses and other clothing in the “everyday wear” category. We did note in our Belle Lily reviews of different clothing categories, that some (like activewear) only have a handful of items.
Bellelily Review | What Do They Sell?
Bellelily offers women’s fashions and accessories of the following types:
- Tops & Bottoms
- Hoodies & Sweatshirts
- Sweaters & Cardigans
- Lingerie & Sleepwear
- Activewear & Swimwear
- Jackets & Coats
- Two-Piece Sets & Matching Outfits
- Plus Size
- Maternity Clothes
Bellelily Shipping Time & Cost Reviews
If you’re shipping all the way from China, does that mean the shipping costs will eat up the savings you get on the clothes? Not for this site. A big benefit of Bellelily is that they offer free standard shipping worldwide for overs over $69.00 USD.
For expedited shipping, you can get that free on orders over $129.00 USD.
One improvement we’ve noted when comparing past Belle Lily customer reviews and current Bellelily reviews of their site, is that they now offer flat rate shipping options for orders that don’t qualify for free shipping.
Bellelily Flat Rate Shipping:
- Standard: $4.99 USD
- Expedited: $9.99 USD
Belle Lily Canada and U.S. have similar shipping times, U.S. standard is 10-12 business days, Canada is 10-15 business days. Both Belle Lily Canada and U.S. expedited is 3-7 business days.
Bellelily Reviews | Delivery Times
Be prepared to be patient when it comes to delivery. On top of the Bellelilly shipping time is the processing, which is typically about 4 business days, but can take as long as 5 to 10 business days.
A review for Bellelily shipping times identified the following shipping ranges globally:
- Bellelily Standard Shipping – 4-20 business days
- Bellelily Expedited Shipping – 3-15 business days
What Do Customers Say? | Bellelily Clothing Reviews
Bellelily caters to a wide range of women, but what about their clothing quality? Is Bellelily legit and is it safe to shop there? What do Belle Lily customer reviews say?
You’re about to find out as we bring you the highlights of Bellelily reviews from multiple sites. First, we’re going to tell you what we found after some research on ratings and reviews sites and the Better Business Bureau (BBB).
Bellelily customer reviews aren’t listed at the BBB, however, the website is mentioned in a listing about Fairyseason, which has an F rating. Bellelily is noted as an alternate business name for Fairyseason (another budget online clothing site).
Bellelily Review | Overall Ratings:
- ResellerRatings – 8.1 out of 10 (220 Bellelily reviews)
- Sitejabber – 2.8 out of 5 (572 Bellelily reviews)
- Trustpilot – 3.2 out of 5 (619 Bellelily reviews)
The ratings from Bellelily boutique reviews are mixed, with Reseller Ratings customers giving the best ratings in their Belle Lily reviews. Reviews on Belle Lily on the other two sites are not quite as stellar.
Now, we’ll get into the specifics of those reviews for Bellelily and find out what people liked or didn’t like about the site.
Bellelily Reviews | What Did People Like?
- In a Bellelily customer review on Sitejabber the customer felt their products were worth the low price. Though tracking wasn’t available, the package arrived within the estimated timeframe. The suit they ordered was cute, even though the material was a little cheap.
- Another happy shopper that wrote a review on Bellelily said the product arrived in 3 weeks and that it fit perfect and they were impressed with the quality for the low price.
- In this Bellelily clothing review the customer ordered six Bellelily clothing items and said that it only took 12 days for them to arrive and they were “extremely happy” with everything and it fit well.
Bellelily Reviews | What Did People Dislike?
- One unhappy shopper said in her Bellelily review that the clothing sizes were way off and some colors were inaccurate. They also said customer service was poor, and that other Chinese shopping sites weren’t as bad as this one.
- Another of the negative Belle Lily customer reviews has a lot to complain about. They said the item did not look like the photo and the size was far from the sizing chart, additionally when they tried to return the item, the return shipping ended up costing too much and all they got was a 15% Bellelily coupon for a future order.
- In one of the Bellelily reviews on Sitejabber, the reviewer bought a pair of shoes and checked the size conversion chart in advance. But when they arrived, the shoes were 2 sizes off and the site refused to give them a refund.
- Wrong sizes on two different items were the reason for a 1-star Bellelily review at Trustpilot. After explaining the size chart was off, they were offered a discount instead of a refund, and the next item they bought also did not fit.
So, is Belle Lily legit? Some shoppers would say yes, but others, say no. It seems that the customer experience can differ widely.
Bellelily Clothing Reviews Size Warning
There were multiple unhappy Bellelily customer reviews that mentioned receiving clothes or shoes that didn’t fit. Even from people that used their size conversion chart.
Sizes on clothes from China do run smaller than US sizes, but reviewers said over and over again that the size charts were wrong, and items received were either too small or too big.
If you’ve received a wrong size item, getting a refund is not automatic. We’ll take a look at Bellelily’s return policy next.
What is Bellelily’s Return Policy?
A pretty big red flag to be aware of is that Bellelily doesn’t really have a clear return policy. In the Bellelily refund and return policy review on their site, we found that all returns must be approved by customer service and a return is not guaranteed.
Shoppers have to initiate a return within 7 days of receipt of the product.
Not being able to return an item for a refund or exchange it was a big complaint among Bellelily reviewers. They may offer you a discount, as they did with some reviewers, but refunds are hard to come by.
There was also many a Belle Lily review that noted return shipping for an unwanted item (which the customer is responsible for) costs more than the price of the item, so sending it back for a refund would cost them more overall.
If you’re reading Belle Lily clothing reviews, then you most likely are also looking for a Bellelily coupon you can use.
There are several coupons for Bellelily out there if you want to try the site and risk as little money as possible. Here are several that list discounts on average of 15-20%
Bellelily Review Conclusion
Reviews on Bellelily are quite mixed. And depending upon the Belle Lily boutique reviews you look at, they can either be majority positive or majority negative.
In answer to the question, “Is Bellelily legit?” we would have to say, possibly, but you should proceed with caution. There are enough Belle Lily clothing reviews by shoppers with negative experiences to cause anyone to think twice before using the site.
But, it’s also worth noting that many customers are happy with the products they receive, and feel like they got a great bargain, giving 4 and 5 stars in reviews for Belle Lily.
Among the biggest issues with Bellelily are clothes that don’t fit and can’t be returned and items that never arrive at all, but still, no refund is given.
Bellelily reviews about their customer service are spotty. Most say they get no help from customer support. Some mention they are responded to and offered a discount if they have an issue with an order.
Missing shipments was another problem we found in our review of Bellelily, with only partial orders being received or all items never arriving.
While the company is upfront about refunds policy and are transparent about their office address, shoppers to this site should be wary due to all the negative ratings and reviews for Bellelily.
When compared to other similar international shopping sites we’ve seen, this one looks to have several issues and many unhappy customers.