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Lumens Lighting & Living Review

About Lumens

Lumens Lighting and Living is a California-based retailer that offers a wide variety of contemporary lighting, fans, furniture, and home decor products. The company was founded in 2006 by Ken Plumlee with the goal of providing customers with a seamless shopping experience for modern and high-quality home decor products.

Lumens offers products from more than 300 brands, including well-known names such as Artemide, FLOS, Herman Miller, and Knoll. Their selection of products includes a range of styles, from minimalist and industrial to organic and luxurious.

In addition to offering a wide selection of products, Lumens is known for its commitment to customer service. They offer free shipping on most orders, a 120% low price guarantee, and have a team of design experts available to help customers with any questions or concerns.

Lumens Lighting and Living is a retailer that aims to provide customers with access to high-quality and stylish home decor products while offering exceptional customer service.

Overview Lumens

Lumens Lighting and Living is a retailer based in California that specializes in contemporary lighting, fans, furniture, and home decor products. The company was founded in 2006 by Ken Plumlee with the aim of providing customers with access to high-quality, modern, and stylish products for their homes.

Lumens offers products from over 300 brands, including many well-known names in the industry. They have a wide selection of products, ranging from chandeliers, pendants, and lamps to sofas, chairs, and tables. Additionally, they offer outdoor furniture, rugs, and other decor items to help customers create a cohesive look in their homes.

One of Lumens’ key features is their commitment to customer service. They offer free shipping on most orders, a price match guarantee, and a 120% low price guarantee. They also have a team of design experts available to help customers with product selection and answer any questions they may have.

Lumens Lighting and Living is a reputable retailer that offers a wide selection of high-quality and stylish home decor products with a focus on customer service. Whether you’re an interior designer or a homeowner, Lumens can be a great resource for finding contemporary and modern home decor products to suit your needs.

Pros and Cons Lumens

Here are some pros and cons of shopping at Lumens Lighting and Living:

Pros:

  • Wide selection of high-quality and stylish contemporary lighting, furniture, and home decor products from over 300 brands.
  • Good customer service, including free shipping on most orders, a price match guarantee, and a 120% low price guarantee.
  • Design experts available to help customers with product selection and answer any questions they may have.
  • Rewards program for customers to earn points for purchases and product reviews, which can be used for discounts on future purchases.
  • Seasonal promotions and discounts on selected items.
  • Volume discounts available for interior designers, architects, or contractors on large orders.

Cons:

  • Some negative reviews mention issues with delayed shipping and difficulty returning products.
  • Not all products are affordable, and prices can be high for premium products.
  • Some customers have experienced difficulty reaching customer service.
  • Some customers have reported issues with product quality.

Lumens Lighting and Living is a reputable retailer with a wide selection of high-quality and stylish home decor products. However, as with any retailer, there are some potential downsides to consider, such as occasional customer service issues and high prices for premium products. It’s always a good idea to read reviews from multiple sources and compare prices with other retailers before making a purchase.

Lumens Lighting and Living Review

Lumens Lighting and Living is a California-based retailer that sells a wide variety of contemporary lighting, fans, furniture, and home decor products. They offer products from more than 300 brands, including famous names such as Artemide, FLOS, Herman Miller, and Knoll.

According to their website, Lumens is committed to providing customers with a seamless shopping experience, top-notch customer service, and a price match guarantee. They also offer free shipping on most orders and have a 120% low price guarantee.

Customer reviews of Lumens Lighting and Living are generally positive. Many customers praised the company’s wide selection of high-quality products and their excellent customer service. However, some negative reviews mentioned issues with delayed shipping and difficulty returning products.

As with any online retailer, it’s always a good idea to do your research before making a purchase. You can check Lumens Lighting and Living’s ratings and reviews on third-party websites such as Trustpilot or the Better Business Bureau to get a sense of other customers’ experiences.

Who is Lumens for?

Lumens Lighting and Living is a retailer that offers a wide range of contemporary lighting, fans, furniture, and home decor products. As such, it may appeal to a variety of customers with different tastes and needs.

Lumens is for anyone who is looking for high-quality and stylish home decor products, whether they are homeowners, renters, interior designers, or architects. Their selection of products includes items for a variety of spaces, such as living rooms, bedrooms, dining rooms, kitchens, bathrooms, and outdoor areas.

Additionally, Lumens offers a variety of price points, so it can be suitable for customers with different budgets. While some of their products may be considered premium or high-end, they also have more affordable options, especially in their furniture and decor categories.

Lumens Lighting and Living can be a good fit for anyone who is looking to elevate their home decor and lighting game with high-quality, contemporary products.

What is Lumens?

Lumens is an online shopping platform that offers more than 300 designer brands on its website. There are several different ways to find what you are looking for: You can search for a specific product using the search bar, use the tabs on its webpage to find the type of product you need or search by room. Searching by room is a great option if you are looking for design inspiration for different spaces in your home or items to pair with a specific decor piece.

Lumens Costs

The cost of Lumens varies by product, but its pricing is fairly competitive for name-brand products. Lumens is an excellent choice if you are searching for ultra-stylish, high-end design pieces.

Prices start at around $200 and rise from there. The company has a sale page that lets you find deals on some products. Additionally, Lumens offers free shipping in the U.S. for orders of $75 or more, although some exceptions do apply.

Lumens Reviews: What Do Customers Think?

Lumens Lighting and Living has positive reviews from customers. Here is a summary of the feedback from various sources:

On Trustpilot, Lumens has a rating of 4.5 out of 5 stars, with over 9,000 reviews. Many customers praise the company’s product selection, quality, and customer service. Some customers also appreciate the price match guarantee and free shipping on most orders. A few negative reviews mention issues with delayed shipping and difficulty returning products.

On the Better Business Bureau (BBB), Lumens has an A+ rating. However, the company has received a few customer complaints related to delivery issues, product quality, and customer service. Lumens has responded to most of these complaints and has worked to resolve them.

On Houzz, Lumens has a rating of 4.5 out of 5 stars, with over 4,000 reviews. Customers praise the company’s product selection, quality, and design expertise. Many customers also appreciate the free shipping and easy returns policy. However, some negative reviews mention issues with delayed shipping and difficulty reaching customer service.

On Google, Lumens has a rating of 4.3 out of 5 stars, with over 3,000 reviews. Customers praise the company’s product selection, quality, and customer service. Some customers also appreciate the price match guarantee and free shipping on most orders. A few negative reviews mention issues with delayed shipping and difficulty returning products.

Lumens Lighting and Living has a good reputation among customers, with many praising the company’s product selection, quality, and customer service. However, as with any retailer, there are a few negative reviews that mention issues with shipping and returns. It’s always a good idea to do your research before making a purchase, and read reviews from multiple sources to get a sense of other customers’ experiences.

Is Lumens Worth It?

Whether or not Lumens Lighting and Living is worth it ultimately depends on your individual needs and preferences. Here are some factors to consider:

  • Product Selection: Lumens offers a wide selection of high-quality and stylish contemporary lighting, fans, furniture, and home decor products from over 300 brands. If you’re looking for modern and trendy products for your home, Lumens may be worth it for you.
  • Price: Lumens has products at a variety of price points, so it’s possible to find affordable options as well as premium products. If you’re on a tight budget, you may want to compare prices with other retailers before making a purchase.
  • Customer Service: Lumens has a strong commitment to customer service, including free shipping on most orders, a price match guarantee, and a 120% low price guarantee. They also have a team of design experts available to help customers with product selection and answer any questions they may have. If customer service is important to you, Lumens may be worth it.

Lumens Lighting and Living is a reputable retailer with a wide selection of high-quality and stylish home decor products. If you value contemporary design and high-quality products, and appreciate good customer service, Lumens may be worth it for you.

Lumens Promotions & Discounts

Lumens Lighting and Living often has promotions and discounts available for their customers. Here are some ways to save money on their website:

  1. Email Newsletter: Sign up for Lumens’ email newsletter to receive exclusive promotions, discounts, and updates on new products.
  2. Sale Section: Check out Lumens’ sale section for discounted items, which often include lighting fixtures, furniture, and home decor.
  3. Clearance Section: Lumens also has a clearance section with deeply discounted products that are being discontinued or phased out.
  4. Price Match Guarantee: Lumens offers a price match guarantee, which means that if you find a lower price for the same product on a competitor’s website, they will match the price.
  5. Volume Discounts: If you are an interior designer, architect, or contractor, Lumens offers volume discounts on large orders.
  6. Rewards Program: Lumens offers a rewards program called Lumens Rewards, where you can earn points for purchases and product reviews. You can then use these points for discounts on future purchases.
  7. Seasonal Promotions: Lumens often has seasonal promotions, such as discounts for Black Friday, Cyber Monday, and other holidays.

It’s always a good idea to check Lumens’ website for current promotions and discounts, and to sign up for their email newsletter to stay up to date on new offers.

FAQ

Here are some frequently asked questions about Lumens Lighting and Living:

How do I contact Lumens customer service?

You can contact Lumens customer service by phone at 877-445-4486 or by email at [email protected]. They are available Monday through Friday from 7am to 7pm PST and Saturday and Sunday from 7am to 4pm PST.

What is Lumens’ return policy?

Lumens’ return policy allows for returns of most items within 30 days of delivery. The items must be in new, unused condition and in their original packaging. Custom and made-to-order items cannot be returned. There may be a restocking fee for some returns. Contact customer service for more details.

Does Lumens offer free shipping?

Lumens offers free standard shipping on most orders within the contiguous United States. Some oversized or heavy items may require additional shipping fees. Contact customer service for more details.

Does Lumens offer international shipping?

Yes, Lumens offers international shipping to select countries. Contact customer service for more details.

Does Lumens offer installation services?

Lumens does not offer installation services, but they do provide installation instructions and technical support for most products.

Does Lumens offer a trade program for designers and architects?

Yes, Lumens offers a trade program for interior designers, architects, and other trade professionals. Members of the trade program receive discounts on purchases, personalized service from a trade specialist, and access to exclusive trade-only products. Contact customer service for more details.

What payment methods does Lumens accept?

Lumens accepts major credit cards, PayPal, Affirm financing, and Lumens gift cards.

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