StubHub is a website where people can buy and sell tickets to events. It is a third-party seller, which means that it does not set the prices of the tickets. The prices are set by the people who are selling the tickets.
What is StubHub?
It sells tickets to sporting events, concerts, and theater productions. StubHub is a third-party seller, and prices are set by the sellers. StubHub guarantees all orders.
StubHub is a website where people can buy and sell tickets to events. It sells tickets to sporting events, concerts, and theater productions. Ticket prices may be above face value, but StubHub is a third-party seller and does not set the prices.
How does StubHub work?
StubHub is a website where people can buy and sell tickets to events. It is not the ticket seller, but a third party. Prices are set by sellers and may be above face value.
Here are the steps on how StubHub works:
- Go to the StubHub website and create an account.
- Search for the event you want to attend.
- Browse the different tickets that are available. You can filter the tickets by price, section, and other criteria.
- Once you have found the tickets that you want to buy, add them to your cart and then checkout. StubHub accepts a variety of payment methods, including credit cards, debit cards, and PayPal.
- Once your purchase is complete, you will receive your tickets electronically or by mail.
If you are selling tickets on StubHub, here are the steps:
- Go to the StubHub website and create an account.
- List your tickets for sale. You will need to provide information about the event, the tickets, and the price that you are asking.
- Once your tickets are listed for sale, they will be visible to other StubHub users.
- If someone is interested in buying your tickets, they will contact you and you can arrange to sell them the tickets.
- Once the sale is complete, you will ship the tickets to the buyer.
How to use StubHub
- Go to the StubHub website or app and create an account.
- Search for the event you want to attend.
- Browse the different tickets that are available. You can filter the tickets by price, section, and other criteria.
- Once you have found the tickets that you want to buy, add them to your cart and then checkout. StubHub accepts a variety of payment methods, including credit cards, debit cards, and PayPal.
- Once your purchase is complete, you will receive your tickets electronically or by mail.
To use StubHub to sell tickets:
- Go to the StubHub website or app and create an account.
- List your tickets for sale. You will need to provide information about the event, the tickets, and the price that you are asking.
- Once your tickets are listed for sale, they will be visible to other StubHub users.
- If someone is interested in buying your tickets, they will contact you and you can arrange to sell them the tickets.
- Once the sale is complete, you will ship the tickets to the buyer.
Here are some additional tips for using StubHub:
- Read the reviews of sellers before you buy tickets from them.
- Be sure to understand the terms and conditions of the sale before you buy or sell tickets.
- If you have any problems with your tickets, contact StubHub customer service.
What are the benefits of using StubHub?
Benefits of buying tickets on StubHub:
- Wide selection of tickets: StubHub has a wide selection of tickets to choose from, including tickets to sporting events, concerts, theater productions, and more.
- Convenience: StubHub is a convenient way to buy tickets online or through the StubHub app. You can also choose to have your tickets delivered to you or pick them up at the event.
- FanProtect Guarantee: StubHub offers a FanProtect Guarantee, which guarantees that you will receive your tickets on time and that the tickets will be valid for entry into the event. If there is a problem with your tickets, StubHub will work to resolve the issue or refund your purchase.
Benefits of selling tickets on StubHub:
- Large audience: StubHub has a large audience of potential buyers, so you are more likely to sell your tickets quickly.
- Price flexibility: You can set your own prices for your tickets, and you can adjust your prices as needed.
- Safe and secure transactions: StubHub uses a secure payment system to protect both buyers and sellers.
StubHub is a convenient and reliable way to buy and sell tickets to events. It offers a wide selection of tickets, a FanProtect Guarantee, and a large audience of potential buyers.
What are the drawbacks of using StubHub?
- Fees: StubHub charges a fee to both buyers and sellers. The buyer fee is typically around 10% of the purchase price, and the seller fee is typically around 15% of the sale price.
- High ticket prices: Ticket prices on StubHub can be above face value, especially for popular events. This is because StubHub is a marketplace, and sellers are free to set their own prices.
- Risk of fraud: There is a small risk of fraud when buying tickets on StubHub. This is because StubHub cannot guarantee the authenticity of all tickets.
- Customer service: StubHub’s customer service has been criticized by some users for being slow and unresponsive.
Here are some tips for avoiding the drawbacks of using StubHub:
- Compare prices: Before you buy tickets on StubHub, compare prices from different sellers. You may be able to find a better deal on another website or app.
- Be aware of the fees: Be sure to factor in the StubHub fees when you are budgeting for your tickets.
- Buy from trusted sellers: Only buy tickets from sellers with good reviews. You can also check the seller’s history to see if they have had any problems in the past.
- Use a credit card: When you buy tickets on StubHub, use a credit card. This will give you additional protection in case of fraud.
- Contact customer service: If you have any problems with your tickets, contact StubHub customer service immediately.
Overall, StubHub is a convenient and reliable way to buy and sell tickets to events. However, it is important to be aware of the fees, the risk of fraud, and the potential for customer service issues.
Tips for buying tickets on StubHub
- Compare prices: Before you buy tickets on StubHub, compare prices from different sellers. You may be able to find a better deal on another website or app.
- Be aware of the fees: StubHub charges a buyer fee, which is typically around 10% of the purchase price. Be sure to factor in this fee when you are budgeting for your tickets.
- Buy from trusted sellers: Only buy tickets from sellers with good reviews. You can also check the seller’s history to see if they have had any problems in the past.
- Use a credit card: When you buy tickets on StubHub, use a credit card. This will give you additional protection in case of fraud.
- Buy tickets as early as possible: Ticket prices on StubHub tend to go up as the event gets closer. If you know that you want to attend an event, it is best to buy your tickets as early as possible.
- Be flexible with your seating: If you are flexible with your seating, you may be able to find better deals on tickets. For example, tickets in the upper deck are often cheaper than tickets in the lower deck.
- Consider buying tickets for a less popular event: If you are willing to go to a less popular event, you may be able to find cheaper tickets. For example, tickets for a weekday game are often cheaper than tickets for a weekend game.
Here are some additional tips to help you avoid fraud:
- Beware of tickets that are priced below face value: It is unlikely that you will find tickets for a popular event that are priced below face value. If you see tickets that are priced below face value, be suspicious.
- Beware of sellers who ask you to pay outside of StubHub: StubHub has a secure payment system in place. If a seller asks you to pay outside of StubHub, do not buy the tickets.
- Beware of sellers who ask you to provide your personal information: StubHub does not need your personal information in order to sell you tickets. If a seller asks you for your personal information, do not buy the tickets.
If you have any problems with your tickets, contact StubHub customer service immediately. StubHub has a FanProtect Guarantee, which guarantees that you will receive your tickets on time and that the tickets will be valid for entry into the event. If there is a problem with your tickets, StubHub will work to resolve the issue or refund your purchase.
Tips for selling tickets on StubHub
- Price your tickets competitively: When you price your tickets, be sure to research the prices of similar tickets on StubHub. You want to price your tickets high enough to make a profit, but you also want to price them low enough to attract buyers.
- Be honest about the condition of your tickets: If your tickets are damaged or have any other defects, be sure to disclose this to potential buyers. This will help to avoid any problems down the road.
- Be responsive to buyers’ inquiries: If you receive any inquiries from potential buyers, be sure to respond to them promptly and courteously. This will show buyers that you are a serious seller and that you are interested in selling your tickets.
- Ship your tickets on time: Once you sell your tickets, be sure to ship them to the buyer promptly. This will help to ensure that the buyer receives their tickets on time and that they can attend the event.
Here are some additional tips to help you sell your tickets quickly and for the best possible price:
- List your tickets early: The earlier you list your tickets, the more likely you are to sell them. Buyers are often looking for tickets in advance, so it is important to get your tickets listed as soon as possible.
- Use high-quality photos: When you list your tickets, be sure to include high-quality photos of the tickets. This will help buyers to see the condition of the tickets and to make an informed decision about whether or not to purchase them.
- Offer discounts: If you are willing to offer discounts on your tickets, you may be able to sell them more quickly. For example, you could offer a discount to buyers who purchase multiple tickets or to buyers who purchase tickets in advance.
- Promote your tickets on social media: You can promote your tickets on social media by sharing links to your listing on StubHub. You can also join relevant Facebook groups and forums to promote your tickets to potential buyers.
Shipping & Returns
Shipping
StubHub offers a variety of shipping options, depending on the event and the seller. Some common shipping options include:
- Standard shipping: This is the most affordable shipping option, but it may take several days for your tickets to arrive.
- Priority shipping: This shipping option is more expensive than standard shipping, but your tickets will arrive more quickly.
- Overnight shipping: This is the most expensive shipping option, but your tickets will arrive the next day.
StubHub also offers a Will Call pickup option for some events. This allows you to pick up your tickets at the event box office.
Returns
StubHub’s FanProtect Guarantee guarantees that you will receive your tickets on time and that the tickets will be valid for entry into the event. If there is a problem with your tickets, StubHub will work to resolve the issue or refund your purchase.
To return tickets on StubHub, you must contact customer service within 24 hours of the event. Customer service will review your case and determine if you are eligible for a refund.
If you are eligible for a refund, StubHub will refund the purchase price of your tickets, minus the StubHub fees. You may also be eligible for a travel reimbursement if you incurred expenses traveling to the event.
Tips for shipping and returns
- Choose the right shipping option: If you need your tickets quickly, be sure to choose a shipping option that will deliver your tickets on time.
- Track your shipment: Once your tickets have been shipped, you can track your shipment on the StubHub website. This will help you to ensure that your tickets are on track to arrive on time.
- Contact customer service if you have any problems: If you have any problems with your tickets, be sure to contact customer service immediately. Customer service will work to resolve the issue or refund your purchase.
Deals & Discount
StubHub often offers deals and discounts on tickets to events. Here are a few ways to find StubHub deals and discounts:
- Check the StubHub website and app regularly: StubHub frequently updates its website and app with new deals and discounts.
- Sign up for the StubHub email list: StubHub sends out regular emails with deals and discounts. You can sign up for the email list on the StubHub website.
- Follow StubHub on social media: StubHub also announces deals and discounts on social media. You can follow StubHub on Facebook, Twitter, and Instagram.
- Use a StubHub promo code: StubHub often offers promo codes that can be used to save money on tickets. You can find StubHub promo codes on websites such as RetailMeNot and Coupons.com.
Here are some additional tips for getting the best deals on StubHub:
- Be flexible with your seating: If you are flexible with your seating, you may be able to find better deals on tickets. For example, tickets in the upper deck are often cheaper than tickets in the lower deck.
- Consider buying tickets for a less popular event: If you are willing to go to a less popular event, you may be able to find cheaper tickets. For example, tickets for a weekday game are often cheaper than tickets for a weekend game.
- Buy tickets as early as possible: Ticket prices on StubHub tend to go up as the event gets closer. If you know that you want to attend an event, it is best to buy your tickets as early as possible.
Is StubHub Legit?
StubHub is a legit website to buy and sell tickets. It is owned by eBay, one of the largest e-commerce companies in the world. StubHub also has sponsorships with over 100 organizations worldwide, including many sports teams and leagues, as well as some technology companies (such as Apple, Spotify, and Uber).
- A FanProtect Guarantee, which guarantees that you will receive your tickets on time and that the tickets will be valid for entry into the event.
- A secure payment system.
- A team of customer service representatives who are available to help you if you have any problems with your tickets.
While StubHub is a legit website, there is always some risk associated with buying tickets online. Here are a few tips to help you avoid fraud:
- Only buy tickets from sellers with good reviews.
- Be wary of tickets that are priced below face value.
- Be wary of sellers who ask you to pay outside of StubHub.
- Be wary of sellers who ask you for your personal information.
If you have any concerns about the legitimacy of a seller or a listing, you can contact StubHub customer service for assistance.
Overall, StubHub is a safe and reliable way to buy and sell tickets. However, it is important to be aware of the risks associated with buying tickets online and to take steps to protect yourself from fraud.
Is StubHub Safe?
Yes, StubHub is a safe website to buy and sell tickets. It is owned by eBay, one of the largest e-commerce companies in the world. StubHub also has sponsorships with over 100 organizations worldwide, including many sports teams and leagues, as well as some technology companies (such as Apple, Spotify, and Uber).
- A FanProtect Guarantee, which guarantees that you will receive your tickets on time and that the tickets will be valid for entry into the event.
- A secure payment system.
- A team of customer service representatives who are available to help you if you have any problems with your tickets.
However, it is important to be aware that there is always some risk associated with buying tickets online, even on a reputable website like StubHub. Here are a few tips to help you stay safe:
- Be wary of tickets that are priced below face value.
- Be wary of sellers who ask you to pay outside of StubHub.
- Be wary of sellers who ask you for your personal information.
- Only buy tickets from sellers with good reviews.
Here are some additional tips for staying safe when buying tickets on StubHub:
- Use a credit card. This will give you additional protection in case of fraud.
- Be careful about what information you share online. Don’t give out your credit card number or other personal information to anyone who doesn’t need it.
- Be aware of the risks of phishing scams. Phishing scams are emails that try to trick you into revealing personal information or clicking on malicious links. If you receive an email that claims to be from StubHub, but looks suspicious, don’t click on any links or reply to the email.
By following these tips, you can help protect yourself from fraud and have a safe and enjoyable experience buying tickets on StubHub.
Pros & Cons
Pros of using StubHub:
- Wide selection of tickets: StubHub has a wide selection of tickets to choose from, including tickets to sporting events, concerts, theater productions, and more.
- Convenience: StubHub is a convenient way to buy and sell tickets online or through the StubHub app. You can also choose to have your tickets delivered to you or pick them up at the event.
- FanProtect Guarantee: StubHub offers a FanProtect Guarantee, which guarantees that you will receive your tickets on time and that the tickets will be valid for entry into the event. If there is a problem with your tickets, StubHub will work to resolve the issue or refund your purchase.
Cons of using StubHub:
- Fees: StubHub charges a fee to both buyers and sellers. The buyer fee is typically around 10% of the purchase price, and the seller fee is typically around 15% of the sale price.
- High ticket prices: Ticket prices on StubHub can be above face value, especially for popular events. This is because StubHub is a marketplace, and sellers are free to set their own prices.
- Risk of fraud: There is a small risk of fraud when buying tickets on StubHub. This is because StubHub cannot guarantee the authenticity of all tickets.
- Customer service: StubHub’s customer service has been criticized by some users for being slow and unresponsive.
Here are some additional tips for using StubHub wisely:
- Compare prices from different sellers before you buy tickets.
- Be aware of the fees that StubHub charges.
- Buy from trusted sellers with good reviews.
- Use a credit card when you buy tickets. This will give you additional protection in case of fraud.
- Contact customer service immediately if you have any problems with your tickets.
Customer Service
StubHub’s customer service is available 24/7 by phone, email, and live chat. You can also find a variety of helpful articles and FAQs on the StubHub website.
- Be prepared to provide your order number and account information when you contact customer service.
- Be clear and concise when explaining your issue.
- Be polite and respectful to the customer service representative.
- If you are not satisfied with the resolution of your issue, ask to speak to a supervisor.
Here are some common customer service issues that StubHub can help you with:
- Problems with your order, such as not receiving your tickets or receiving damaged tickets
- Questions about the StubHub FanProtect Guarantee
- Problems with your account, such as resetting your password or changing your billing information
- Questions about StubHub’s policies and procedures
Conclusion
StubHub is a convenient and reliable way to buy and sell tickets to events. It has a wide selection of tickets to choose from, and it offers a FanProtect Guarantee to protect buyers and sellers. However, it is important to be aware of the fees that StubHub charges, the risk of fraud, and the potential for customer service issues.
