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HomeTour & TravelStayokay: The Best Hostels in the Netherlands

Stayokay: The Best Hostels in the Netherlands

What Is Stayokay?

Stayokay is a hostel chain in the Netherlands that provides budget accommodation options for travelers. It operates over 20 hostels in various cities and popular tourist destinations throughout the country. Stayokay aims to create a friendly and social atmosphere where guests can connect with fellow travelers.

Stayokay hostels offer a range of accommodation options, including private rooms and dormitories with shared facilities. The hostels typically have communal spaces such as lounges, bars, and restaurants, where guests can relax, socialize, and enjoy meals together. Some hostels also offer additional amenities like bike rentals, game rooms, and organized activities.

Stayokay is known for its commitment to sustainability and environmentally friendly practices. Many of their hostels have received sustainability certifications and adhere to eco-friendly initiatives.

Guests at Stayokay can expect a comfortable and affordable stay, with the opportunity to meet other travelers and experience the local culture. The hostels are often located in convenient locations, close to public transportation, attractions, and other amenities.

How Stayokay Typically Works?

Stayokay operates as a hostel chain in the Netherlands, providing budget accommodation options for travelers. Here’s how Stayokay typically works:

  • Booking: You can book your stay at Stayokay through their official website, which allows you to select the destination, dates, and preferred type of accommodation (such as private rooms or dormitories). You can also make a reservation by contacting the specific hostel directly.
  • Check-in: On the day of your arrival, you’ll need to check in at the reception desk of the Stayokay hostel. Make sure to have your reservation details and identification documents handy. The staff will guide you through the check-in process and provide you with any necessary information about the hostel and its facilities.
  • Accommodation Options: Stayokay offers various accommodation options, including private rooms and dormitories. Private rooms are typically suitable for individuals, couples, or families who prefer more privacy, while dormitories are shared rooms with multiple beds. Dormitories are often segregated by gender, but some hostels also provide mixed-gender dorms. Facilities such as bathrooms and showers are generally shared among guests.
  • Common Areas and Facilities: Stayokay hostels have common areas, including lounges, dining areas, and sometimes bars or cafes. These spaces are designed to foster social interaction among guests, allowing you to connect with fellow travelers. Some hostels also have additional facilities like game rooms, outdoor areas, or bike rentals. Wi-Fi access is commonly available throughout the hostels.
  • Meals: Stayokay often offers on-site dining options, ranging from breakfast services to full-service restaurants. The availability and specific offerings may vary depending on the hostel. Some hostels also have communal kitchens where guests can prepare their own meals.
  • Activities and Services: Stayokay organizes various activities and events to enhance the guest experience. This can include guided city tours, bike tours, pub crawls, or social events within the hostel. Check with the specific hostel or their website for information about the activities available during your stay.
  • Check-out: On the day of your departure, you’ll need to check out by the designated time indicated by the hostel. Ensure that you settle any outstanding payments and return any borrowed items, such as keys or rental equipment. The staff will assist you with the check-out process.

Stayokay aims to provide a comfortable and social environment for travelers, with affordable accommodation options and the opportunity to connect with other guests. The specific details and services may vary slightly between different Stayokay hostels, so it’s recommended to check the information provided by the specific hostel you plan to stay at for more accurate and up-to-date details.

Booking Process for Stayokay Hostels

The booking process for Stayokay hostels typically involves the following steps:

  • Visit the Stayokay Website: Go to the official Stayokay website or use a reliable travel platform that offers bookings for Stayokay hostels.
  • Select Your Destination: Use the search function on the website or platform to select the city or specific hostel where you want to stay. Stayokay has multiple locations throughout the Netherlands, so choose the one that suits your travel plans.
  • Choose Your Travel Dates: Enter your desired check-in and check-out dates. Make sure to select the correct number of nights you wish to stay.
  • Select the Number of Guests: Indicate the number of guests who will be staying in the hostel. Stayokay offers various room types, including private rooms and dormitories, so specify the number of individuals in your group.
  • Choose Your Room Type: Depending on availability and your preferences, select the type of room you would like to book. Options may include private rooms with en-suite bathrooms or dormitories with shared facilities.
  • Review and Customize: Review the details of your booking, including the room type, rates, and any additional services or packages available. You may have the option to add extras such as breakfast, towels, or bike rentals.
  • Provide Guest Details: Fill in the required information for each guest, including names, contact details, and any specific requests or requirements you may have.
  • Review and Confirm: Double-check the booking details, including the dates, number of guests, and room type, to ensure accuracy. Read and accept the terms and conditions before proceeding with the booking.
  • Payment: Provide the necessary payment details to secure your reservation. Stayokay accepts various payment methods, including credit cards and online payment platforms. Follow the prompts to complete the payment process.
  • Booking Confirmation: After the payment is processed, you will receive a booking confirmation via email. This confirmation will contain important details, such as your reservation number, check-in/check-out dates, and instructions for your stay.

If you encounter any issues during the booking process or have specific inquiries, you can contact Stayokay directly through their website or customer service channels for assistance.

Stayokay Provides Customer Service

Stayokay provides customer service to assist guests with their inquiries, concerns, and requests. Here’s how you can contact Stayokay customer service:

  1. Contact Information: Visit the Stayokay website and navigate to the “Contact” or “Customer Service” section. You will find the contact details, including phone numbers, email addresses, and possibly a live chat option, to reach their customer service team.
  2. Phone Support: Call the designated customer service phone number provided on the website. This allows you to speak directly with a Stayokay representative who can assist you with your questions or concerns. Be prepared to provide relevant information, such as your booking details or specific inquiries.
  3. Email Communication: If you prefer written communication, you can send an email to the designated customer service email address provided on the Stayokay website. Compose a detailed message, including your booking information, specific questions, or any issues you need assistance with. Expect a response from the customer service team via email.
  4. Live Chat: Stayokay may offer a live chat feature on their website, allowing you to communicate with a customer service representative in real-time. Look for a chat icon or button on the website and click on it to initiate a chat session. This can be convenient for immediate inquiries or quick assistance.
  5. Social Media: Stayokay may also have active social media channels, such as Facebook or Twitter. You can try reaching out to their customer service team through these platforms by sending direct messages or posting on their pages. Keep in mind that response times may vary.

When contacting Stayokay customer service, it’s helpful to have your booking details, reservation number, or any relevant information readily available. This can assist the customer service team in addressing your inquiries more efficiently.

Stayokay Hostels Carious Locations

Stayokay operates multiple hostels in various locations throughout the Netherlands. Here are some of the popular destinations where you can find Stayokay hostels:


  • Stayokay Amsterdam Vondelpark
  • Stayokay Amsterdam Oost
  • Stayokay Amsterdam Stadsdoelen
  • Stayokay Amsterdam Zeeburg


  • Stayokay Rotterdam
  • The Hague (Den Haag):
  • Stayokay Den Haag


  • Stayokay Utrecht – Centrum


  • Stayokay Maastricht


  • Stayokay Arnhem


  • Stayokay Haarlem

Bergen op Zoom:

  • Stayokay Bergen op Zoom


  • Stayokay Dordrecht


  • Stayokay Egmond

These are just some of the Stayokay hostels in the Netherlands. Stayokay also has hostels in other locations, including Texel, Gorssel, Heemskerk, and Noordwijk.

Stayokay website or use reliable travel platforms to explore all the available hostels, their specific locations, and the amenities offered at each property. This will help you choose the Stayokay hostel that best suits your travel plans and preferences.

How To Use Stayokay Hostels Steps

To use Stayokay hostels, follow these steps:

  1. Research and Choose: Visit the Stayokay website or use other reliable travel platforms to explore the available Stayokay hostels. Consider the locations, facilities, and accommodation options offered by each hostel to choose the one that suits your preferences and travel plans.
  2. Make a Reservation: Once you have selected a Stayokay hostel, make a reservation. You can do this online through the Stayokay website or by contacting the hostel directly. Provide the required information, such as your travel dates, the number of guests, and any specific room preferences you may have.
  3. Check-In: On the day of your arrival, head to the chosen Stayokay hostel. Proceed to the reception desk and present your reservation details and identification documents to the staff. They will guide you through the check-in process, provide you with any necessary information about the hostel and its facilities, and may request payment for your stay.
  4. Settle In: After checking in, you will be directed to your assigned accommodation. If you are staying in a dormitory, you will be shown your bed, while private room guests will be taken to their designated room. Familiarize yourself with the hostel’s layout and facilities, such as communal areas, bathrooms, showers, and any additional amenities available.
  5. Enjoy Your Stay: Take advantage of the amenities and services provided by the Stayokay hostel. Make use of the common areas to socialize with other guests, relax, or plan your activities. If the hostel offers meals, you can enjoy them on-site or explore nearby dining options.
  6. Participate in Activities: Stayokay hostels often organize activities and events for guests to enjoy. These can include city tours, group outings, game nights, or cultural experiences. Check with the hostel staff for the schedule of activities and join in if you’re interested.
  7. Check-Out: On the day of your departure, ensure you check out by the designated time indicated by the hostel. Settle any outstanding payments, return any borrowed items, and inform the staff of your departure. You may be asked to provide feedback on your stay and experience.

Remember to review and familiarize yourself with any specific policies or guidelines provided by the Stayokay hostel you are staying at. This can include rules regarding quiet hours, storage options, and any additional services or amenities available.

How To Cancel Your Booking with Stayokay?

To cancel your booking with Stayokay, follow these general steps:

  1. Retrieve Your Booking Information: Locate your booking confirmation email or any documentation that contains your reservation details. This should include your reservation number, booking dates, and the specific Stayokay hostel you booked.
  2. Check the Cancellation Policy: Review the cancellation policy provided by Stayokay for your specific booking. This policy outlines the terms and conditions regarding cancellations, any applicable fees, and the deadline for canceling without penalty.
  3. Contact Stayokay: Reach out to Stayokay customer service as soon as possible to initiate the cancellation process. You can contact them through the phone number or email address provided on their website or in your booking confirmation.
  4. Provide Reservation Details: When contacting Stayokay, provide your reservation details, including your reservation number, name, and booking dates. This information will help them locate your booking quickly.
  5. Request Cancellation: Inform the customer service representative that you wish to cancel your booking. Be clear about your intention to cancel and ask about any associated fees or refund policies.
  6. Follow Cancellation Procedures: Stayokay may have specific procedures or forms to complete the cancellation process. Follow their instructions and provide any necessary information or documentation they request.
  7. Confirm Cancellation and Refund: Once the cancellation is processed, ask for confirmation of the cancellation and any applicable refund. If there are any fees or deductions, inquire about the refund amount and how it will be processed.

It’s essential to check the specific cancellation policy for your reservation, as it may vary depending on factors such as the rate type, season, or any promotional offers. By understanding the cancellation terms and conditions, you can be aware of any potential fees or restrictions before canceling your booking.

Stayokay website and bookings made through third-party platforms. If you booked through a travel agency or online booking platform, it’s advisable to review their specific cancellation procedures and contact their customer service if needed. For accurate and up-to-date information on how to cancel your specific Stayokay booking, refer to the Stayokay website or contact their customer service directly.

Is Stayokay Worth It?

Determining whether Stayokay is worth it depends on your individual travel preferences and needs. Here are some factors to consider:

  • Budget-Friendly: Stayokay hostels are known for offering affordable accommodation options, making them a popular choice for budget-conscious travelers. If you’re looking for cost-effective lodging, Stayokay can be a good option.
  • Locations: Stayokay has hostels in various cities and destinations across the Netherlands. If you’re planning to explore multiple locations or want to stay in central areas, Stayokay’s wide presence can be advantageous.
  • Social Atmosphere: Stayokay hostels often have communal areas and activities that promote social interaction among guests. This can be a great opportunity to meet fellow travelers and engage in shared experiences. If you enjoy a social atmosphere and meeting new people, Stayokay can provide that environment.
  • Facilities and Amenities: Stayokay hostels typically offer essential facilities such as common areas, kitchens, and Wi-Fi access. Some hostels may have additional amenities like bars, game rooms, or outdoor spaces. Consider the specific amenities provided by the hostel you’re interested in to ensure they align with your preferences and needs.
  • Accommodation Options: Stayokay offers a range of accommodation options, including private rooms and dormitories. If you’re comfortable with shared facilities and don’t require luxurious amenities, the hostel experience can be suitable for you.
  • Customer Reviews: Read reviews and feedback from previous guests to gain insights into their experiences with Stayokay hostels. This can help you understand the strengths and weaknesses of the hostels and make an informed decision.

Stayokay is worth it for you depends on your travel preferences, budget, and expectations. Consider the factors mentioned above and evaluate how well Stayokay aligns with your needs for affordable accommodation and a social atmosphere.


In conclusion, Stayokay offers budget-friendly accommodations in various locations across the Netherlands, making it an appealing option for budget-conscious travelers. With a range of hostel options and a social atmosphere that encourages interaction among guests, Stayokay provides an opportunity to meet fellow travelers and engage in shared experiences. The hostels typically offer essential facilities and amenities, although they may vary between locations. Reading customer reviews can provide valuable insights into the Stayokay experience.

Stayokay is worth it depends on your specific travel preferences and needs. If you’re seeking affordable accommodations with a social atmosphere and basic amenities, Stayokay can be a good choice. However, if you prefer a more upscale or private experience, you may want to explore alternative options. Consider your budget, desired location, and the type of accommodation and atmosphere you’re looking for when making your decision.


Is Stayokay only available in the Netherlands?

Stayokay primarily operates in the Netherlands, with hostels located in various cities and destinations across the country. However, they also have one hostel in Texel, an island in the Netherlands, which offers a unique stay experience.

Can I book a Stayokay hostel directly from their website?

Yes, you can book a Stayokay hostel directly from their official website. They provide an easy-to-use online booking system where you can select your desired dates, location, and room type.

Do Stayokay hostels provide bedding and towels?

Stayokay hostels generally provide bedding, including sheets, pillows, and blankets. However, towels are often not included or may be available for an additional fee. It’s recommended to check the specific details of the hostel you are booking to confirm their amenities and whether towels are provided.

Are Stayokay hostels suitable for families?

Stayokay hostels are family-friendly and welcome guests of all ages, including families with children. Some hostels offer family rooms or private rooms that can accommodate families. It’s advisable to check the room options and availability for families when making your reservation.

Can I cook my own meals at Stayokay hostels?

Many Stayokay hostels have communal kitchens where guests can prepare their own meals. These kitchens are equipped with cooking facilities, utensils, and sometimes even storage areas for food. It’s a convenient option for budget-conscious travelers or those with dietary preferences.

Are Stayokay hostels only for backpackers and young travelers?

Stayokay hostels attract a diverse range of guests, including backpackers, solo travelers, families, and groups. While they do offer dormitory-style accommodations, they also provide private rooms suitable for guests seeking more privacy and comfort.

Do Stayokay hostels have lockers or luggage storage facilities?

Stayokay hostels generally have lockers or luggage storage areas where guests can securely store their belongings. However, the availability and size of lockers may vary between hostels. It’s advisable to bring your own padlock or inquire about the lockers’ details when you arrive at the hostel.


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